Friday, December 2, 2011

Pediatrician's Office (noun) An office with no concept of time, grammar, or logic

Today, Zoey was scheduled for her 3 year check up and to have any shot updates she needed. Her appointment was at 1:15p.m. In order for me to get her to this appointment, I had to drive David to work while Donovan was in school, and we'll have to go pick him up at 9p.m.- all so I could use the van. We arrived promptly at 1:05p.m. I like to think that if I'm early, I'm helping the office stay on schedule, if not ahead of schedule. Not today.
When we sign in, there are six (6) patients ahead of us (their names aren't crossed off on the clipboard, and the waiting room is full, minus three seats). I prepare for a decent wait and take the kids' coats. By 1:40, everyone that was in the waiting when I signed Zoey in, was still waiting. Our 1:15 appointment, was nearly 30 minutes ago and I can only imagine how long the person has been sitting there that would be the next to go. I remember the clipboard's earliest sign-in not crossed off being in at 12:30p.m. They've been waiting over an hour.
I have nowhere else to go until 9p.m. so I was thinking I'd tough it out. The kids seemed content playing with other children and toys.
At 2:00, more people began to arrive. The waiting area is standing room only. There are about 10 kids running about and equal to, or more, parents. Let's note the waiting room is approximately 20'L by 10'W. This is when things get interesting. Donovan, my 5 year old, is autistic. As more people filled the room and the noise level increased, Donovan became irritated and over-stimulated. He began crying, screaming, squealing, and hitting the walls.
By 2:10, I was having to reschedule Zoey's appointment, therefore defeating the purposing if taking David to work and having to drive back out there at 9 tonight, wasting gas driving to his work twice and wasting the gas to have driven Zoey to the appointment she never got.
Now, let's talk about the things that happened during the wait. First, my kids were the ONLY ones who repeatedly said "please", "thank you", "excuse me", and "you're welcome". Even my autistic son knew to say these things.
I'm beginning to understand why people are worried about the future of our world.
As I sat mostly patiently, I read the multitude of posters and fliers on the walls. Directly across from was the following:

Lucky for everyone, they "except" so many insurance programs. Really? You're a professional business. You made this flier to attract customers, business. Yet you made yourself look so, so, so stupid. Here's the good news though: if you can't afford insurance, and don't qualify for any state insurance programs, they take auto insurance. My head hurts. I seriously contemplated calling them for the sole purpose of pointing out their stupidity.
I sent this picture to a few of my friends. My buddy appropriately replied, "Pick another place- one that's more exceptable." LOL

Well then... I think I'll go post this picture all over the Internet now. Good day.

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